You can check availability for your chosen dates and book either a villa only or flight and villa package directly on our website. Start your villa holiday search here. Alternatively, you can call our villa experts on 0204 580 1178 or use the live chat by clicking on the chat icon in the bottom right-hand corner of your screen.

Your villa address and map coordinates will be included in your villa arrival information email that you will receive two weeks before you go on holiday.

Unless otherwise stated on your booking paperwork, check in is from 4pm and check out is 10am.

Your villa arrival instructions will be sent to you two weeks before travel. These will be sent to the email address given to us at the time of booking. Please check your junk or spam folder, just in case. If you haven’t received your documents 10 days before travel, please contact us. If you have booked package with flights included, it is imperative that you follow the instructions given by the airline to upload your API (Advanced Passenger Information), check-in and print your boarding passes.

All the details you need for key collection will be given to you with your villa arrival instructions that will be sent to you by email two weeks prior to departure.

Within our collection of handpicked villas, we do have accommodations that would be suitable for a large group. However, the majority of our villas are designed for families. As such, we don’t have an enormous number of villas that are suitable for groups larger than twelve people. For large groups we recommend booking as early as possible. We may also be able to accommodate your group across a number of neighbouring properties.

View the villas for large groups here.

Please note that many of our villas are situated in residential areas, as such we reserve the right to refuse any party bookings which we reasonably believe may lead to undue disturbance to neighbours.

Rental rates for each villa are charged per villa per night. There are no under occupancy charges.
In most cases, villa rental includes: preparation, linen, towels (excluding poolside towels) pool maintenance, water, electricity, gardening and cleaning.
Please note that many villas do not include housekeeping during your stay and will only be cleaned on changeover days. The details of services included are listed on each villa page. Where additional charges are made locally, these are shown on the individual villa listing

Most of our villas come with a non-refundable accidental damage waiver insurance, which is £15 per person. This covers you for up to €200 worth of damage.
Some of our villa owners request a security deposit which is payable on arrival. The amount of refundable security deposit payable is stated on each villa page and will also be confirmed in your arrival pack, which you will receive by email approximately two weeks before departure.

Yes, where applicable, VAT is included in our quoted prices – unless otherwise stated.

An infant would be under two years old on the day your return from holiday, and a child would be aged between two and 16. Adults are from 16 years and over.

For peace of mind, all bookings have ABTOT protection. Our flight inclusive package include ATOL protection. This means that if we, or one of the travel suppliers, has a problem you won’t lose your money or be stranded abroad.

Our flight inclusive packages are ATOL bonded. Accommodation only bookings do not fall under ATOL and so do not include this protection.